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Guaranteed Quality

All of Ecodrive Technology Group's top quality electric bikes and scooters are quality made machines. By staying on the cutting edge of ongoing research and product development, we offer our customers the very best electric bikes and scooters in the world today. The models offered by Ecodrive Technology are the absolute best in their respective price ranges. As we are confident in the quality of our products, we can guarantee that you will be totally satisfied when you receive your order.

Guaranteed Low Prices

If you find a lower price for one of our bikes or scooters (prior to ordering) from a legitimate distributor, we will beat it. Additional taxes and environmental levies may be applicable in your area.

Return Policy and Satisfaction Guarantee

Ecodrive Technology Group offers a no risk purchase policy. If you purchased our product, during the first 7 days after the original shipment date of your order, you are not satisfied with the purchase, and you have not damaged the product through neglect or misuse, then your purchase will be refunded, minus a 20% restocking fee. Returned merchandise must be in re-sellable condition and returned in original shipping frame, un-used, un-damaged and include all parts and accessories. Ecodrive Technology Group will not refund any shipping and handling charges and Purchaser agrees to pay for return shipping/handling. This guarantee is not available with volume or special order purchases, and is limited to one refund per customer.

Maximum Warranty Coverage

Under normal care and regular maintenance, brand new E-Cycles are warranted to be free of defects in materials as stated in the following (This warranty is not applicable to any sale items, foldables, ex-lease and rental units):

  • The frame is warrantied to be free of defects one (1) year from the date of purchase
  • The controller, motor, charger and batteries are warranted to be free of defects in materials for a period of six (6) months from the date of purchase.

Warranty Terms and Conditions:

The E-Cycle warranty is non-transferrable and only applies to normal consumer use of the product. Any other uses including rental fleet, commercial setting, or government fleet will void this warranty. Inappropriate operations such as trick riding, abusive riding, off-road riding, or rider weight in excess of the handling limits will automatically void the warranty.

The Purchaser must present the original copy of the sales invoice in order for E-Cycle to honour the warranty

Parts under warranty will be repaired or replaced at our option excluding labour when presented to an authorized service centre or dealership. This limited warranty does not cover normal wear items including tires, brakes, chains, belts, switches, fuses and bulbs.

All implied warranties are limited to the stated periods. We are not be liable for any incidental or consequential damages.

We reserve the right to refuse, suspend, or modify a warranty claim at any time and from time to time in our sole discretion.

All warranties will be honoured when and only when the E-Cycle product(s) has been purchased from a current authorized E-Cycle dealership. Our warranty is not applicable to any E-Cycle products that have been purchased at a non-authorized E-Cycle dealership.

For the complete version of E-Cycle's warranty terms and conditions, it can be found printed in the back of all invoices that is applicable to E-Cycle's warranty policy.

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